ARTIBIS CRM is a system for managing a company’s interactions with current and future customers or a government’s interactions with current and future constituents. It uses applications and relational databases to organize, automate and synchronize sales, marketing, customer/constituent service, and technical support.
ARTIBIS CRM includes modules for marketing, sales, service, commissions, customer/constituent contact, after sales/service support, personalization sales, privacy and consent document management, VIP escalations and alerts, call center, VOIP, video VOIP, live chat, lost and found document tracking, customer database and sales history, contact us and locations, enterprise mail, package link and tracking, tourism and PR, open government, and government/company social media.
